Delivery & Returns

Delivery Costs

Golightme Candles offer 1st Class delivery charged at £3.50. We will dispatch your order within 1-3 working days.


Click and Collect

We do offer the option to click and collect orders for those who are local. You can purchase your order online and collect it directly from us to avoid shipping costs. 

All orders using click and collect can be collected from: Newton Aycliffe, County Durham.


 

Returns

If you are not entirely delighted with the goods you have chosen, please ensure you return them to us unused within 5 days. We will be more than happy to provide a full refund. Please keep all the packaging materials and return the goods as they were sent to you.

The items must be returned in the condition they were received. All returns must be securely packaged when returned. If the package is lost or stolen you are responsible for claiming compensation from the Royal Mail.

Items returned to us that arrive damaged or lost will not be credited. The delivery charge on the original order will not be refunded.

Goods damaged in transit to you will be replaced at no cost with free delivery. Please inform us of any breakage within three days of receiving the order.


For further information or if you would like to make an enquiry please feel free to contact us.